This privacy policy explains how Neighbor Atom handles personal data when visitors use the website and related course services. It applies to information collected through the site, communications, and service interactions.
This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.
Depending on the circumstances, individuals may ask for access to their data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. They may also object to some uses of their data, subject to legal and operational limits.
To protect privacy and security, we may need information to verify a request before responding. We aim to deal with valid requests within a reasonable period and may decline or limit a request where the law allows.
We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal requirements, and support legitimate business operations. When data is no longer required, we delete it, anonymise it, or otherwise handle it in a secure manner.
If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The date of the latest revision should be checked before using the site.
We use personal data to operate the website, provide and manage course access, process registrations and payments, respond to enquiries, send service messages, maintain security, monitor performance, improve content, and meet legal or accounting obligations. We may also use data to manage disputes, enforce our terms, and support internal recordkeeping.
We may share personal data with hosting providers, payment processors, analytics services, email and communications tools, and other vendors that support the operation of the website and course services. These parties are expected to use the data only for the services they provide to us and to apply appropriate safeguards.
We may share personal data where necessary to comply with legal obligations, respond to lawful requests, protect rights and safety, or establish, exercise, or defend legal claims. We may also disclose information where required in connection with fraud prevention, security incidents, or regulatory compliance.
We may collect identifiers such as name and contact details, account and profile information, course enrolment details, payment-related records, communications sent to us, and technical data such as device, browser, and usage information. Where users choose to provide it, we may also process information shared in course forms, feedback, or support requests.
We receive data directly when users create accounts, register for courses, complete forms, make enquiries, or communicate with us. We also collect certain information automatically through the website and from third parties that support payments, analytics, hosting, and similar operational functions.
We may use essential cookies to support site operation, security, and session management. We may also use preference cookies to remember settings and analytics cookies to understand how the site is used and to improve content and navigation. Cookies may be session-based or persistent depending on their function.
Users can usually block or delete cookies through their browser settings and may be able to manage preferences through any cookie notice or settings panel provided on the site. Some cookies are necessary for basic site functions, and restricting them may affect performance or access to certain features.
